The integration model is different for each eSynapse Agent and for Aigent. We connect only the systems needed for the use case, under the permissions and controls appropriate to that solution.
Connect what the AI needs. Scope what it can access. Validate what it can change. Keep the business process in control.
The following integration patterns reflect the actual role of each agent rather than presenting one generic logo wall.
Voice Agent deployments can connect telephony channels with CRM, lead, ticketing, scheduling and customer-context systems. Supported telephony patterns include providers such as Twilio, Vonage, Plivo and Exotel depending on region and deployment.
Talent workflows can work with job information, candidate data, calendars and recruiter communication channels to support screening, outreach, scheduling and interview progression.
The Business Intelligence Agent can connect to business applications such as HubSpot, QuickBooks, Shopify, Stripe, Odoo, SharePoint, PayPal, Google Drive, Gmail, Outlook and WooCommerce.
Enterprise Search is designed around authorized content sources such as SharePoint, OneDrive, Google Drive, network repositories and other enterprise document stores.
Aigent can connect to enterprise systems through APIs, MCP, databases, documents and controlled application interfaces. The important distinction is not the connector list — it is how each system is permitted and used inside the approved business process.
Is the system providing data, evidence, context or an action capability?
Expose only the data, functions and records the AI service needs.
Control when the workflow can read, compare, write or trigger an action.
Apply business rules, checks and human approval before material changes.
Preserve relevant tool interactions, exceptions, approvals and outcomes.
Change tools or models without redefining the business process itself.
We assess the available integration path, security model, data scope and business control requirements before deciding how it should participate in the AI solution.